CoRDH

Legal

Privacy Policy

How we collect, use, and protect your information.

Updated March 2026

Privacy Policy

Last updated: March 2026

Who we are

The Coalition for Responsible Digital Health (CoRDH) operates this website at cordh.org. CoRDH is a coalition of regulated, digital-first healthcare providers in the UK.

For data protection purposes, CoRDH is the data controller. You can contact us at contact@cordh.org.

What data we collect

When you use this website, we may collect:

  • Contact form submissions — your name, email address, and message when you use our contact form.
  • Usage data — anonymised information about how you use the website, including pages visited, time spent, and referring pages.
  • Cookie data — see our Cookie Policy for details.

We do not collect any patient data, health information, or special category data through this website.

How we use your data

We use the data we collect to:

  • Respond to your enquiries submitted through the contact form.
  • Understand how visitors use our website so we can improve it.
  • Comply with legal obligations.

We do not use your data for marketing purposes unless you have specifically opted in.

Legal basis for processing

Under UK GDPR, we process your data on the following bases:

  • Legitimate interests — to operate and improve our website and respond to enquiries.
  • Consent — where you have given consent, for example by submitting a contact form or accepting non-essential cookies.

Who we share your data with

We do not sell your personal data. We may share data with:

  • Service providers — such as website hosting and analytics providers, who process data on our behalf under appropriate agreements.
  • Legal obligations — where required by law or regulation.

How long we keep your data

  • Contact form submissions — retained for 12 months, then deleted unless there is an ongoing relationship.
  • Analytics data — anonymised and retained for up to 26 months.

Your rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Object to or restrict processing.
  • Data portability.
  • Withdraw consent at any time.

To exercise any of these rights, contact us at contact@cordh.org.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

International transfers

Your data is processed within the UK and EEA. If any data is transferred outside this area, we ensure appropriate safeguards are in place.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

Contact

If you have questions about this policy, contact us at contact@cordh.org.